Privacy Policy

Effective Date: 5 December 2024

Introduction

Welcome to Laura Ball Therapy. We are dedicated to safeguarding your privacy and ensuring that your personal information is managed responsibly. This Privacy Policy explains how we collect, use, and protect your data.

 

This Privacy Policy applies between you, the User of this Website, and Laura Ball Therapy, the owner and provider of this Website. Laura Ball Therapy takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.lauraballtherapy.com/terms-of-use.

Please read this Privacy Policy carefully.


Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data: collectively all information that you submit to Laura Ball Therapy via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Cookies: a small file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.

Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.

GDPR: the UK General Data Protection Regulation

Laura Ball Therapy: Laura Ball of Laura Ball Therapy on 07812567874 and lauraballtherapy@outlook.com

User or you: any third party that accesses the Website and is not either (i) employed by Laura Ball Therapy and acting in the course of their employment, or (ii) engaged as a consultant or otherwise providing services to Laura Ball Therapy and accessing the Website in connection with the provision of such services;

Website: the website that you are currently using, www.lauraballtherapy.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Laura Ball Therapy and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Laura Ball Therapy is the “ data controller”. This means hat Laura Ball Therapy determines the purposes for which, and the manner in which, your Data is processed.

 

Data Collected

We may collect the following types of Data, which includes personal Data, from you:

  • Personal Identification Information: Name and contact information such as email address, telephone number, age, etc.

  • Personal Details: any information you share during an introductory conversation / discovery call, as requested by you. Notes will be made, to assist future sessions if we decide to work together.

  • Payment Information: Credit card details, billing address, etc.

  • Other Information: Any additional information you provide during our introductory call or sessions or via our website.

  • IP address (automatically collected)

 

How We Collect Data
We collect data in the following ways:

  • Data is given to us by you;

  • Data is collected automatically.

 

Data That is Given to Us by You:

Laura Ball Therapy will collect your Data in a number of ways, for example:

  • When you contact us through the Website, by telephone, email or through any other means;

  • When you make payments to us, through this Website or otherwise;

  • When you use of services;

In each case, in accordance with this Privacy Policy.

 

Data That is Received From Publicly Available Third Parties Sources

We may receive Data about you from the following publicly available third party sources:

  • Social Media – if you provide details or your contact information this way;

 

Data That is Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

  • We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the data, times and frequency with which you access the Website and the way you use and interact with its content.

  • We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

 

How We Use Your Information

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • Provide and manage our therapy services;

  • Process payments and handle transactions;

  • Communicate with you regarding your session(s) and updates;

  • Enhance our products / services and improve customer experience;

  • Internal record keeping accuracy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see below).

Data Protection and Security

We employ appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your data is securely stored (secure servers and password protected computer) and accessible only by authorised personnel.

Sharing Your Information

We do not share your personal information with third parties, except as necessary or as required by law; and hence it is very unlikely that I will share your data. I will not sell it on or use it for unethical reasons. I may have to share it if my notes are subpoenaed by court, if you or anyone you tell me about is at harm or risk of harm I may have to pass this information on.

 

Data Retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until your request that the Data be deleted. The current Insurance Policy requirement is to store data for 7 years.

 

Your Rights

You have the following rights in relation to your Data:

  • Request copies of the information we hold about you at any time.

  • Request corrections to any inaccurate or incomplete information.

  • Request the deletion of your personal information.

To make enquiries, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: lauraballtherapy@outlook.com.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

 

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

 

Cookies

This Website may place and access certain Cookies on your computer. Laura Ball Therapy uses Cookies to improve your experience of using the Website and to improve our range of products and services. Laura Ball Therapy has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Laura Ball Therapy to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Thus helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, and remember your preferences. By using the website, you agree to our placement of functionality cookies.

You have the option to accept or decline using the pop up message when entering the site. You can choose to delete cookies at any time; or enable or disable Cookies in your internet browser.

 

Changes to This Privacy Policy

Laura Ball Therapy reserves the right to change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.


This Privacy Policy was created on 5th December 2024.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at lauraballtherapy@outlook.com. 


Privacy Statement

At Laura Ball Therapy, we value your privacy and are committed to protecting your personal information.

By using our services, you agree to the collection and use of your information in accordance with this policy.